Pgebet is committed to maintaining a safe and controlled gaming environment. This policy describes our approach to prevent, identify and address problem gambling, and to provide information and tools to help players manage their activity within personal financial limits.
Participation is restricted to adults aged 18 years or older. During account creation, Pgebet verifies age and date of birth. Minors are prohibited from wagering or opening accounts. Customers must maintain secure login credentials and protect account information. We support parental controls and advise the use of filtering software to restrict minor access to online gaming resources.
Personal data is processed in accordance with applicable privacy laws and our internal policies. Payments are protected using industry-standard security measures, and only information necessary to provide services is collected and stored in a secure manner.
To promote responsible participation, Pgebet provides limit-setting tools. Players may set monthly spend limits and time-based limits within the account settings. A set limit takes effect immediately and may only be updated after a fresh confirmation. If a player exceeds a pre-set limit, the account will be restricted from making new deposits or placing bets beyond that limit to prevent further losses. These controls are designed to help players stay within their available funds and maintain control over their gambling activity.
For players seeking to pause or permanently exclude themselves, Pgebet offers Time-Out and Self-Exclusion. Initiation occurs via the Responsible Gaming section of the account. Time-Out or Self-Exclusion takes effect immediately. During the period, deposits and bets are blocked. Ongoing bets will be resolved in line with the applicable rules; any winnings from open bets will be paid after settlement. A Time-Out or Self-Exclusion can be revoked only after 24 hours from the initial request. Indefinite Self-Exclusion may be revoked only at Pgebet’s sole discretion after a minimum waiting period of seven days and by written or electronic notice.
Players have access to self-assessment tools to monitor gaming behavior. Indicators of potential problem gambling include persistent preoccupation with gambling, escalating bet sizes, repeated attempts to cut back without success, withdrawal symptoms when not participating, chasing losses, dishonesty about activity, and negative impact on relationships or finances. If concerns arise, players should engage with professional support services and contact Pgebet’s customer support for guidance on available options and next steps.
Pgebet provides information about accessible assistance options and directs players to qualified support services. We do not provide medical or clinical advice; we facilitate access to appropriate professional resources. If immediate help is needed, contact our customer support team via Live Chat, email, or phone.
This Responsible Gambling Policy is subject to revision. The latest version is published within the account area and applies to all customers. By using Pgebet services, you acknowledge and agree to the policy in force at the time of use.
