Pgebet recognises that gambling can be addictive. This policy provides a formal mechanism for players to exclude themselves from the gaming platform for a defined period or permanently. It applies to all Pgebet accounts and any linked profiles and is designed to protect players by limiting access to wagering and financial activity within the site.
Self-exclusion applies to your Player Account and any accounts linked by common identifiers or shared environments. Linked accounts include those held within the same household, on shared devices, using the same email address, payment methods, IP addresses, or other shared environments where computers are used by multiple people (for example educational institutions, libraries, workplaces).
To initiate self-exclusion, contact Pgebet Customer Support using your registered email address and state your decision to stop gambling on the site for a defined period or permanently. You may choose from the following exclusion periods: 6 months, 9 months, or 12 months. Upon receipt, your Player Account and any linked accounts will be disabled immediately and you will be excluded from all promotional offers for the duration.
During the period, you will be unable to log in or place bets; deposits and withdrawals are blocked; you will not receive promotional incentives. Pgebet will mark your account and any linked accounts as disabled for the duration.
At the expiry of the chosen period, your account will automatically re-activate. Requests to modify or terminate self-exclusion before expiry via live chat are not actioned; you should contact official support channels to discuss options and the process for resuming activity after expiry.
Pgebet retains records to enforce self-exclusion, including cross-checking across devices, IP addresses, and payment data. The policy operates in line with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations and with the broader Terms and Conditions.
For additional assistance with responsible gambling or to discuss options beyond self-exclusion, contact the official support channels. Pgebet provides internal resources and directs players to reputable external responsible gambling materials as appropriate.
This policy is governed by applicable law and forms part of the Terms and Conditions. Pgebet reserves the right to modify or terminate the policy in response to regulatory requirements. Any material changes will be communicated through official channels.
