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Withdrawals

Withdrawals

Pgebet processes withdrawal requests in accordance with applicable laws and regulatory requirements. Withdrawals are subject to identity verification and anti‑money‑laundering controls. The Company may suspend or deny a withdrawal if there is any risk of fraud, non‑compliance, or inconsistency in the information provided by the user.

Eligibility and Verification

To initiate a withdrawal, you must have an active account and have completed the platform's mandatory identity verification (KYC) and source‑of‑fund checks. The Company reserves the right to request additional documentation at any time. Withdrawals may be delayed or blocked pending verification of identity, payment details, or the source of funds. Providing false or misleading information may result in withdrawal denial and potential account closure.

Withdrawal Methods and Currencies

Available withdrawal methods vary by jurisdiction and are subject to ongoing compliance reviews. Withdrawals are generally processed using the same instrument as the deposit when feasible. If a deposit was made in cryptocurrency, withdrawals may be executed only in cryptocurrency to the wallet bound to the account; if a deposit was made in fiat currency, withdrawals may be made in fiat to a supported payment method. Crypto withdrawals require network confirmations before completion. All withdrawals are conducted in the currency of the chosen withdrawal method or the currency of the deposit method, as applicable.

Limits and Timelines

  • Minimum withdrawal amount: 40 EUR or equivalent in the user’s currency.
  • Maximum withdrawal per transaction: 1000 EUR for card withdrawals; other methods have limits published on the withdrawal page.
  • Daily withdrawal limit: 1,000 EUR; weekly limit: 2,500 EUR; monthly limit: 15,000 EUR. Limits may vary by method and jurisdiction.
  • Withdrawals exceeding per‑method limits will be processed in installments.
  • Processing time: the withdrawal request will be approved or rejected within two (2) days, with possible extensions for additional checks or regulatory requirements.

Fees

Additional fees may apply for certain withdrawal methods or jurisdictions. Any applicable fees will be disclosed on the withdrawal page prior to submission of the request. The Company may apply currency conversion charges where applicable.

Withdrawal Flow and Cancellation

To withdraw, select your preferred method, enter the amount, and complete any required identity confirmations. You may cancel a withdrawal request at any time before it is completed; funds will be returned to your Pgebet account balance for use or subsequent withdrawal. The Company is not responsible for funds lost after you cancel a withdrawal due to user action.

Playthrough Requirement

Withdrawals derived from deposited funds may require you to wager the deposited amount at least three times prior to withdrawal, unless otherwise stated. This playthrough requirement supports AML practices and ensures funds have been used for gaming activity.

AML, KYC and Source of Funds

Pgebet may perform ongoing identity verification and source‑of‑fund checks before processing withdrawals. The Company may request documents to verify identity and fund sources. Withdrawals may be delayed, restricted, or denied if information is incomplete or if illicit activity is suspected. The Company may suspend or terminate a withdrawal if ongoing checks reveal inconsistencies or risk indicators.

Chargebacks and Refunds

Chargeback means the reversal of funds from the user’s account through the payment processor. The Company may block the account and recover withdrawn funds if a chargeback is initiated or fraud is suspected. Administrative fees may apply and remaining balances may be treated as blocked or inactive. The Company will notify the user of a chargeback via the registered email and may request identity confirmation. Refunds are initiated by the Company and are not resolved through the bank dispute process. Grounds for refunds include erroneous deposits, fraud, or incomplete delivery of a service. The Company will review refund requests and respond within two (2) days, providing justification or denial to the user’s registered email. Gameplay expenditures are deemed consumed at point of play, which may limit refund scope; exceptions are governed by the Company’s refund policy.

General Provisions

The Company reserves the right to modify this Withdrawal Policy at any time. Updates become effective upon posting in the Pgebet platform. The Company may suspend or refuse withdrawals in cases of misuse, fraud risk, or regulatory non‑compliance. All withdrawal activity is conducted in accordance with applicable laws and regulatory guidance, including KYC and AML requirements. The Company will communicate significant policy changes to users via the account notification channel.

Support and Contact

For withdrawal related inquiries or documentation requests, contact Pgebet Support at support@Pgebet. Please refrain from sharing sensitive information outside secure channels or the platform.

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